COMMUNICATION AND CONFLICT MANAGEMENT IN LOCAL PUBLIC ORGANIZATIONS

被引：0

作者：

Hener, Gabriela ^{[1
]}

机构：

[1] Univ Babes Bolyai, Fac Sociol & Social Works, R-3400 Cluj Napoca, Romania

来源：

TRANSYLVANIAN REVIEW OF ADMINISTRATIVE SCIENCES | 2010年 / 30E期

关键词：

D O I：

暂无

中图分类号：

C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;

摘要：

Intra-organizational conflict within public institutions represents a topic that, until recently, has been rather ignored in Romania. This article is trying to present the multiple role of communication in solving, controlling and preventing conflicts in local public organizations. The paper presents a set of theoretical models (of conflict and communication in organizations) and, based on the data offered by an organizational diagnosis-type research, analyzes the role of communication processes in conflict management and prevention.

引用

页码：132 / 141

页数：10

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