Study on the relationship between TQM implementation and corporate financial performance-Based on empirical data of Chinese listed companies from 2001 to 2010

被引:0
|
作者
Bu Xiang-zhi [1 ]
Cao Li [1 ]
机构
[1] Shantou Univ, Sch Business, Shantou 515063, Peoples R China
来源
2015 12TH INTERNATIONAL CONFERENCE ON SERVICE SYSTEMS AND SERVICE MANAGEMENT (ICSSSM) | 2015年
关键词
Total Quality Management(TQM); financial performance; firm characteristics; empirical study; TOTAL QUALITY MANAGEMENT; OPERATING PERFORMANCE; MODEL; IMPACT;
D O I
暂无
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
Using a sample of public companies that have won China Quality Award from 2001 to 2010 in the mainland of China, this paper investigates the impact of the TQM implementation on financial performance of the firms by using Event study and Panel analysis methods. Our results show that the sales revenue enjoys a significant increase, the ratio of selling cost does not change significantly, while the asset turnover is remarkably increased, and the return on total assets shows a significant decrease since firms have won the quality awards. As companies' size, capital intensity, financial performance changes of those quality award winners are different. In window periods, smaller firms have better financial performance. While the degree of capital intensity has no significant effect on the financial performance after implementing TQM.
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页数:6
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