A new repair-replace strategy for items sold with a two-dimensional warranty

被引:78
作者
Iskandar, BP
Murthy, DNP
Jack, N [1 ]
机构
[1] Univ Abertay Dundee, Sch Comp & Adv Technol, Dundee DD1 1HG, Scotland
[2] Norwegian Univ Sci & Technol, N-7034 Trondheim, Norway
[3] Univ Queensland, Dept Mech Engn, St Lucia, Qld 4072, Australia
[4] Inst Teknol Bandung, Dept Tekn Ind, Bandung 40132, Indonesia
关键词
D O I
10.1016/j.cor.2003.08.011
中图分类号
TP39 [计算机的应用];
学科分类号
081203 ; 0835 ;
摘要
For repairable items, the manufacturer has the option to either repair or replace a failed item that is returned under warranty. In this paper, we look at a new warranty servicing strategy for items sold with two-dimensional warranty where the failed item is replaced by a new one when it fails for the first time in a specified region of the warranty and all other failures are repaired minimally. The region is characterised by two parameters and we derive the optimal values for these to minimise the total expected warranty servicing cost. We compare the results with other repair-replace strategies reported in the literature. (C) 2003 Elsevier Ltd. All rights reserved.
引用
收藏
页码:669 / 682
页数:14
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