Development and validation of a tourist experience scale for cultural and creative industries parks

被引:35
作者
Chang, Angela Ya-Ping [1 ,2 ]
Hung, Kuang-Peng [2 ]
机构
[1] Lunghwa Univ Sci & Technol, Dept Tourism & Leisure, 300 Sec1 Wanshou Rd, Taoyuan, Taiwan
[2] Ming Chuan Univ, Dept Business Adm, 250 Sec 5 Zhongshan N Rd, Taipei, Taiwan
关键词
Tourist experience; Scale development; Tourist destination; Cultural and creative industries park; SERVICE EXPERIENCE; RECREATION EXPERIENCE; EXHIBITION ATTACHMENT; BEHAVIORAL INTENTIONS; PERCEIVED VALUE; FOOD; MEMORIES; MODEL; ART; SATISFACTION;
D O I
10.1016/j.jdmm.2021.100560
中图分类号
F [经济];
学科分类号
02 ;
摘要
This research assesses and explores the dimensionality of tourist experiences based on their visits to cultural and creative industries parks (CCIPs). This study used in-depth interviews involving the free association method along with content analysis to generate initial measurement items. Next, expert opinions were solicited and exploratory factor analysis was conducted to explore the underlying structure of tourist experiences. Confirmatory factor analysis was then performed to further validate the proposed measurement scale. The scale includes seven dimensions (learning, recreation, exhibitions, service, food, facilities, and souvenirs) covering 27 items. In addition to presenting a unique perspective on tourists' experiences, this study offers a timely framework as CCIPs become emerging travel destinations. A tourist experience scale related to CCIPs is a welcome addition to the literature and can serve as a foundation for future research into tourists' behavioral intentions. Furthermore, findings are expected to shed light on potential topics and to serve as a reference in the destination planning process.
引用
收藏
页数:12
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