User preference mining techniques for personalized applications

被引:1
作者
Holland, S [1 ]
Kiessling, W [1 ]
机构
[1] Univ Augsburg, Fak Angew Informat, D-86135 Augsburg, Germany
来源
WIRTSCHAFTSINFORMATIK | 2004年 / 46卷 / 06期
关键词
personalization; preference mining; E-commerce; User-Centered Customer Advice; personalized marketing;
D O I
10.1007/BF03250961
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
Advanced personalized e-applications require comprehensive knowledge about their users' likes and dislikes in order to provide individual product recommendations, personal customer advice, and custom-tailored product offers. In our approach we model such preferences as strict partial orders with "A is better than B" semantics, which has been proven to be very suitable in various e-applications. In this paper we present preference mining techniques for detecting strict partial order preferences in user log data. Real-life e-applications like online shops or financial services usually have large log data sets containing the transactions of their customers. Since the preference miner uses sophisticated SQL operations to execute all data intensive operations on database layer, our algorithms scale well even for such large log data sets. With preference mining personalized e-applications can gain valuable knowledge about their customers' preferences, which can be applied for personalized product recommendations, individual customer service, or one-to-one marketing.
引用
收藏
页码:439 / 445
页数:7
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