Review DebrIeF: a collaborative distributed leadership approach to "hot debrief" after cardiac arrest in the emergency department - a quality improvement project

被引:2
作者
James, Shobha [1 ]
Subedi, Prakash [2 ,3 ]
Indrasena, Buddhike Sri Harsha [4 ,5 ]
Aylott, Jill [3 ,4 ]
机构
[1] Doncaster & Bassetlaw Hosp NHS Fdn Trust, Dept Emergency Med, Doncaster, England
[2] Doncaster Royal Infirm, Emergency Dept, Doncaster, England
[3] QiMET Int, Sheffield, S Yorkshire, England
[4] World Acad Med Leadership, Inst Qual Improvement, Sheffield, S Yorkshire, England
[5] Prov Gen Hosp, Dept Gen Surg, Badulla, Sri Lanka
关键词
Quality improvement; Hospitals; Doctors; Systems development; Hot debrief; Cardiac arrest; Distributed leadership; Collaborative leadership; HEART-ASSOCIATION GUIDELINES; HEALTH-CARE; CARDIOPULMONARY-RESUSCITATION; PERFORMANCE; NURSES; NEEDS; TEAM;
D O I
10.1108/LHS-06-2021-0050
中图分类号
R19 [保健组织与事业(卫生事业管理)];
学科分类号
摘要
Purpose The purpose of this paper is to re-conceptualise the hot debrief process after cardiac arrest as a collaborative and distributed process across the multi-disciplinary team. There are multiple benefits to hot debriefs but there are also barriers to its implementation. Facilitating the hot debrief discussion usually falls within the remit of the physician; however, the American Heart Association suggests "a facilitator, typically a health-care professional, leads a discussion focused on identifying ways to improve performance". Empowering nurses through a distributed leadership approach supports the wider health-care team involvement and facilitation of the hot debrief process, while reducing the cognitive burden of the lead physician. Design/methodology/approach A mixed-method approach was taken to evaluate the experiences of staff in the Emergency Department (ED) to identify their experiences of hot debrief after cardiac arrest. There had been some staff dissatisfaction with the process with reports of negative experiences of unresolved issues after cardiac arrest. An audit identified zero hot debriefs occurring in 2019. A quality Improvement project (Model for Healthcare Improvement) used four plan do study act cycles from March 2020 to September 2021, using two questionnaires and semi-structured interviews to engage the team in the design and implementation of a hot debrief tool, using a distributed leadership approach. Findings The first survey (n = 78) provided a consensus to develop a hot debrief in the ED (84% in the ED; 85% in intensive care unit (ICU); and 92% from Acute Medicine). Three months after implementation of the hot debrief tool, 5 out of 12 cardiac arrests had a hot debrief, an increase of 42% in hot debriefs from a baseline of 0%. The hot debrief started to become embedded in the ED; however, six months on, there were still inconsistencies with implementation and barriers remained. Findings from the second survey (n = 58) suggest that doctors may not be convinced of the benefits of the hot debrief process, particularly its benefits to improve team performance and nurses appear more invested in hot debriefs when compared to doctors. Research limitations/implications There are existing hot debrief tools; for example, STOP 5 and Take STOCK; however, creating a specific tool with QI methods, tailored to the specific ED context, is likely to produce higher levels of multi-disciplinary team engagement and result in distributed roles and responsibilities. Change is accepted when people are involved in the decisions that affect them and when they have the opportunity to influence that change. This approach is more likely to be achieved through distributed leadership rather than from more traditional top-down hierarchical leadership approaches. Originality/value To the best of the authors' knowledge, this study is the first of its kind to integrate Royal College Quality Improvement requirements with a collaborative and distributed medical leadership approach, to steer a change project in the implementation of a hot debrief in the ED. EDs need to create a continuous quality improvement culture to support this integration of leadership and QI methods combined, to drive and sustain successful change in distributed leadership to support the implementation of clinical protocols across the multi-disciplinary team in the ED.
引用
收藏
页码:390 / 408
页数:19
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