Algorithmic consumer culture

被引:38
作者
Airoldi, Massimo [1 ]
Rokka, Joonas [2 ]
机构
[1] Univ Milan, Dept Social & Polit Sci, Via Conservatorio 7, I-20122 Milan, Italy
[2] EMLYON Business Sch, Lifestyle Res Ctr, Ecully, France
关键词
Algorithms; consumer culture; AI; digital platforms; surveillance; consumer resistance; POWER; IDENTITY; INTERNET; AUDIENCE;
D O I
10.1080/10253866.2022.2084726
中图分类号
F [经济];
学科分类号
02 ;
摘要
This article conceptualizes algorithmic consumer culture, and offers a framework that sheds new light on two previously conflicting theorizations: that (1) digitalization tends to liquefy consumer culture and thus acts primarily as an empowering force, and that (2) digitalized marketing and big data surveillance practices tend to deprive consumers of all autonomy. By drawing on critical social theories of algorithms and AI, we define and historicize the now ubiquitous algorithmic mediation of consumption, and then illustrate how the opacity, authority, non-neutrality, and recursivity of automated systems affect consumer culture at the individual, collective, and market level. We propose conceptualizing "algorithmic articulation" as a dialectical techno-social process that allows us to enhance our understanding of platform-based marketer control and consumer resistance. Key implications and future avenues for exploring algorithmic consumer culture are discussed.
引用
收藏
页码:411 / 428
页数:18
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