The impact of workforce agility on organizational memory

被引：16
作者：
Al-Faouri, Abeer Hmoud [1 ]
Al-Nsour, Marwan Mohammed [2 ]
Al-Kasasbeh, Mohammed Mufaddy [3 ]
机构：
[1] Al Balqa Appl Univ, Dept Management Informat Syst, Al Salt 962, Jordan
[2] Al Balqa Appl Univ, Business Adm Dept, Al Salt 962, Jordan
[3] Amman Arab Univ, Business Adm Dept, Amman, Jordan
来源：
KNOWLEDGE MANAGEMENT RESEARCH & PRACTICE | 2014年 / 12卷 / 04期
关键词：
organizational memory; declarative memory; procedural memory; workforce agility; proactivity; adaptability; KNOWLEDGE MANAGEMENT; INFORMATION-TECHNOLOGY; PROACTIVE PERSONALITY; EXPLORATORY ANALYSIS; PERFORMANCE; CAPABILITIES; FLEXIBILITY; INNOVATION; SYSTEMS; INFRASTRUCTURE;
D O I：
10.1057/kmrp.2013.19
中图分类号：
G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];
学科分类号：
1205 ; 120501 ;
摘要：
Existing literature has generally focused on organizational memory (OM) and workforce agility. Yet, less concentration has been devoted to the impact of workforce agility on OM. This research proposed a model that studies the impact of workforce agility on declarative OM and procedural OM. The model focused on aspects related to proactivity, adaptability, and resiliency. The study targeted the cell phone industry in Jordan. The study sample included 430 individuals involved in managerial and professional knowledge positions in mobile communications companies in Jordan. The article concluded that a proactive workforce has a significant impact on declarative OM and proactivity also improves procedural OM. Consequently, practical implications for managers, and suggested future research are presented.
引用
收藏
页码：432 / 442
页数：11
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