Innovation in services

被引：790

作者：

Gallouj, F

Weinstein, O

机构：

[1] IFRESI, CNRS, F-59800 Lille, France

[2] Univ Lille 1, Last Clerse, F-59655 Villeneuve Dascq, France

[3] Univ Paris 13, Crei, F-93430 Villetaneuse, France

来源：

RESEARCH POLICY | 1997年 / 26卷 / 4-5期

关键词：

innovation; service sector; Lancasterian representation;

D O I：

10.1016/S0048-7333(97)00030-9

中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

摘要：

The purpose of this article is to lay the foundations of a theory that can be used to interpret innovation processes in the service sector. The hypothesis underpinning this article is based on Lancaster's definition of the product (in both manufacturing and services) as a set of service characteristics [Lancaster, K.J., 1966. A New Approach to Consumer Theory. J. Political Economy 14, 133-156.]. The article follows the example of those who have sought to apply Lancaster's work to technological phenomena. Various modes of innovation in the service sectors are highlighted and illustrated. (C) 1997 Elsevier Science B.V.

引用

页码：537 / 556

页数：20

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