Blended learning: a systematic review of advantages and disadvantages in students' perceptions and impacts on higher education institutes

The objective of this study was to identify how blended learning impacts the business model of higher education institutions and what advantages and disadvantages the students of higher education institutions perceive regarding the use of blended learning. To achieve this objective, a systematic review of the literature was carried out in five databases and, after all the requirements for its execution, the final sample for analysis was composed of 21 articles. It can be seen that the implementation of blended learning at higher education institutions changes the existing business model, however this impact is analyzed from the perspective of some specific elements (such as cost) and not through a holistic approach. With regard to the advantages perceived by the students of the HEI, the results pointed out the highlight in the flexibility of how and where to study and in the individualized learning provided. On the other hand, disadvantages include the need for responsibility and time management from students, in addition to the inevitability of a good quality internet connection. These aspects can be considered as a good driver of which aspects enhance blended learning from the students' perspective and which aspects need more attention on the part of those responsible for the implementation and execution of blended learning in higher education institutions, as students understand them as disadvantages.