Firm Sustainable Growth during the COVID-19 Pandemic: The Role of Customer Concentration

被引:31
作者
Chen, Xuesheng [1 ]
Liu, Caixia [1 ]
Liu, Feng [1 ]
Fang, Mingjie [2 ]
机构
[1] Shandong Univ, Business Sch, Weihai 264209, Peoples R China
[2] Korea Univ, Business Sch, Seoul, South Korea
关键词
COVID-19; customer concentration; sustainable growth; supply chain relationship; customer relationship management; emerging markets; POLICY UNCERTAINTY; BASE CONCENTRATION; MODERATING ROLE; ASSET GROWTH; PERFORMANCE; IMPACT; INVESTMENT; MANAGEMENT; RISKS;
D O I
10.1080/1540496X.2021.1904884
中图分类号
F [经济];
学科分类号
02 ;
摘要
Due to the spread of coronavirus disease 2019 (COVID-19), business environmental uncertainty, a restricted flow of personnel and materials, and changes in consumer demand have impacted business operations and financial performance. This study investigates the relationship between COVID-19, customer concentration, and sustainable growth based on data from listed companies in China. The results reveal that COVID-19 has had a negative impact on sustainable growth, but customer concentration can mitigate this negative association. By emphasizing the moderating effect of customer concentration on the relationship between COVID-19 and sustainable growth, this study provides new insights for firms who are seeking to mitigate the negative shocks of COVID-19 and promote sustainable development.
引用
收藏
页码:1566 / 1577
页数:12
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