Dotted Chart and Control-Flow Analysis for a Loan Application Process

被引：0

作者：

Molka, Thomas ^{[1
]}

Gilani, Wasif ^{[1
]}

Zeng, Xiao-Jun ^{[2
]}

机构：

[1] SAP Res, Business Intelligence Practice, Belfast, Antrim, North Ireland

[2] Univ Manchester, Sch Comp Sci, Manchester, Lancs, England

来源：

BUSINESS PROCESS MANAGEMENT WORKSHOPS (BPM) | 2013年 / 132卷

关键词：

D O I：

暂无

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

We summarise our approach and results of analysing a real-life event log taken from a loan application process in a Dutch financial institute. We mine the control-flow model and analyse different variants of the process statistically and with dotted charts. This allows us to conclude performance properties of the historic execution of the process. Furthermore we examine the resources assigned to different process steps.

引用

页码：223 / +

页数：2