The essential skills and competencies of LIS professionals in the digital age: alumni perspectives survey

Purpose - The librarianship profession has gone through many changes over time, more so with the emergence of digital technologies. To thrive in the library and information science (LIS) profession, professionals must have knowledge, skills, competencies and abilities to perform their job duties. The purpose of this paper was to identify essential knowledge, skills and abilities (KSAs) for the LIS professionals. Design/methodology/approach - The targeted survey group for the study were alumni of ten LIS schools in India, who are now working in various library sectors. A structured questionnaire was designed to seek their opinions, and the snowball sampling technique was adopted to collect the data. A total of 377 responses were received from the respondents. Findings - Five broad areas of KSAs were identified: traditional library skills, research skills, computing skills, data management skills and soft skills. This study found that computing skills, library automation and library digitization are considered absolutely essential for the LIS professionals. The results also brought out the importance of "soft skills" for the LIS professionals. Prerequisite knowledge of library liaison services, technical services and foreign language were reportedly important only for working in special libraries. Practical implications - This study identified 54 skills across five broad areas that are essential for the professionals working in library and information centres. The research findings will be helpful for the educators who want to design, develop and upgrade the LIS course curriculum in accordance with the skills that are in demand in the market. Originality/value - This study establishes that though the participants expressed satisfaction with the practicum of the curriculum, the LIS course curriculum needs to be improved. It would be in the best interest of the LIS schools to identify and rectify the gap.