Improving the impact of quantitative analysis on supply chain policy making

The phenomenon of formulating and bringing in a set of a new way to operate, a policy, into the supply chain environment is examined. The general change management research findings are applied to the supply chain environment to identify the phases of policy making. The different roles of quantitative analysis in the process are identified using a multiple case study of eight policy-making processes. The study points out that the impact of quantitative analysis on supply chain policy making can be improved by adapting the different roles of the analysis in the different stages of the policy-making process. (C) 2007 Elsevier B.V. All rights reserved.