Formation and Effect of Social Media Usage Habit

被引:37
作者
Hu, Tao [1 ]
Stafford, Thomas F. [2 ]
Kettinger, William J. [3 ]
Zhang, Xihui Paul [4 ]
Dai, Hua [5 ]
机构
[1] King Univ, 1350 King Coll Rd, Bristol, TN 37620 USA
[2] Louisiana Tech Univ, Ruston, LA 71270 USA
[3] Univ Memphis, Memphis, TN 38152 USA
[4] Univ North Alabama, Florence, AL USA
[5] Calif State Univ Channel Isl, Camarillo, CA USA
关键词
Habit; longitudinal; social networking services; social media; usage; INFORMATION-TECHNOLOGY; USER ACCEPTANCE; PAST BEHAVIOR; EVERYDAY LIFE; SYSTEM USAGE; INTENTION; SATISFACTION; FREQUENCY; ADOPTION; EMOTION;
D O I
10.1080/08874417.2016.1261378
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
The widespread of social media (SM) provides information system (IS) research with a great opportunity to examine IS usage habit. This study adapts habit perspectives of social psychology into social media use and contextualizes findings from both service marketing and IS usage literature for developing a model of SM usage habit. The model suggests a set of behavior-, goal-, affect-, and expectation-based factors that drive the formation of habit for SM use, which in turn influences future usage behavior. By testing the model with a longitudinal field survey of 518 social networking service (SNS) users, this study provides an integrative context-specific view of SM usage habit and addresses unconscious habitual IS use beyond the traditional perspectives of conscious intentional behavior. The findings have important implications for promoting sustainability of social media applications and services.
引用
收藏
页码:334 / 343
页数:10
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