Determinants of employee innovation: an open innovation perspective

被引:25
作者
Zhang, Yun [1 ]
Xi, Wei [1 ]
Xu, Feng Zeng [1 ,2 ]
机构
[1] Shandong Univ, Sch Management, 27 Shanda Nan Rd, Jinan 250100, Shandong, Peoples R China
[2] Shandong Univ, Ctr Serv Strategy & Serv Management, Jinan, Shandong, Peoples R China
关键词
Open innovation; external search; organizational support; knowledge sharing; employee innovative behavior; PERCEIVED ORGANIZATIONAL SUPPORT; ABSORPTIVE-CAPACITY; SERVICE INNOVATION; CUSTOMER ENGAGEMENT; EXTERNAL KNOWLEDGE; EMPIRICAL-ANALYSIS; WORK-ENVIRONMENT; HOTEL INDUSTRY; HOSPITALITY; PERFORMANCE;
D O I
10.1080/19368623.2021.1934933
中图分类号
F [经济];
学科分类号
02 ;
摘要
Based on the open innovation theory, this study proposes a conceptual model of external search and organizational support as determinants of employee innovation in the hotel industry. We used structural equation modeling on quantitative survey data of 291 hotel employees to test the research hypotheses. The results indicate that external search and organizational support positively affect employee innovative behavior. While the results fully support the mediating effect of knowledge sharing on the relationship between external search and employee innovative behavior, they only partially support this effect on the relationship between organizational support and employee innovative behavior. The results also reveal that the interaction effect of external search and organizational support positively affects employee innovative behavior and is fully mediated by knowledge sharing. The study explores the antecedents of employee innovation from both outside and inside the organization and extends the open innovation paradigm to individual-level innovation research in hospitality.
引用
收藏
页码:97 / 124
页数:28
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