Developing firms' growth approaches as a multidimensional decision to enhance key stakeholders' wellbeing

被引:15
作者
Kumar, V. [1 ,2 ,3 ]
Ramachandran, Divya [4 ]
机构
[1] Indian Sch Business, Hyderabad, Telangana, India
[2] MICA, Hyderabad, Telangana, India
[3] WE Sch, Hyderabad, Telangana, India
[4] Georgia State Univ, J Mack Robinson Coll Business, Atlanta, GA 30303 USA
关键词
New-age technologies; Stakeholder theory; Wellbeing; Analytics; Technology adoption; Firm growth strategies; INTERNET; TECHNOLOGY; ENGAGEMENT; CONSUMERS; THINGS;
D O I
10.1016/j.ijresmar.2020.09.004
中图分类号
F [经济];
学科分类号
02 ;
摘要
Firms facing a dynamic marketplace associated with the increasing adoption of new-age technology, the growth of big data and analytics, and the increased importance of stakeholders seek guidance on the investment of scarce resources across these three primary dimensions. The key questions facing firms are: How can we capitalize on the three primary dimensions (the increasing new-age technology adoption, the growth of big data and analytics, and the increased importance of key stakeholders) and overcome their associated challenges to achieve sustainable firm growth? This study aims to revive the thinking based on the growth strategy literature in the current environment, by presenting a 4E growth strategy matrix comprising of entrenching, empowering, enterprising, and enriching growth strategies. We propose that a firm can invest resources to maximize on one, two, or all three primary dimensions to produce the four growth strategies. We present an organizing frame-work based on insights from our triangulated research approach. Each of the growth strategies discussed will result in building certain types of firm capabilities, which will then lead to serving the needs and well-being of the key stakeholders. We also present an extensive research agenda that emerges from the four growth strategies. (c) 2020 Elsevier B.V. All rights reserved.
引用
收藏
页码:402 / 424
页数:23
相关论文
共 117 条
[81]   When Words Sweat: Identifying Signals for Loan Default in the Text of Loan Applications [J].
Netzer, Oded ;
Lemaire, Alain ;
Herzenstein, Michal .
JOURNAL OF MARKETING RESEARCH, 2019, 56 (06) :960-980
[82]   Stakeholder multiplicity: Toward an understanding of the interactions between stakeholders [J].
Neville, Benjamin A. ;
Menguc, Bulent .
JOURNAL OF BUSINESS ETHICS, 2006, 66 (04) :377-391
[83]  
Newman Daniel, 2018, 5 CRITICAL STEPS IMP
[84]   The Internet-of-Things: Review and research directions [J].
Ng, Irene C. L. ;
Wakenshaw, Susan Y. L. .
INTERNATIONAL JOURNAL OF RESEARCH IN MARKETING, 2017, 34 (01) :3-21
[85]   Relationship journeys in the internet of things: a new framework for understanding interactions between consumers and smart objects [J].
Novak, Thomas P. ;
Hoffman, Donna L. .
JOURNAL OF THE ACADEMY OF MARKETING SCIENCE, 2019, 47 (02) :216-237
[86]  
Palfreyman J., 2015, Blockchain for government
[87]  
Palfreyman John, 2016, PROVING PROVENANCE B
[88]   Customer engagement: the construct, antecedents, and consequences [J].
Pansari, Anita ;
Kumar, V. .
JOURNAL OF THE ACADEMY OF MARKETING SCIENCE, 2017, 45 (03) :294-311
[89]  
Parasuraman A., 2000, J SERV RES-US, V2, P307, DOI DOI 10.1177/109467050024001
[90]  
Partz H, 2019, EXXONMOBIL CHEVRON 5