The role of anticipated emotions and the value of information in determining sequential search incentives

被引:0
作者
Di Caprio, Debora [1 ,2 ]
Santos-Arteaga, Francisco J. [3 ]
Tavana, Madjid [4 ,5 ]
机构
[1] York Univ, Dept Math & Stat, Toronto, ON M3J 1P3, Canada
[2] Polo Tecnol IISS G Galilei, Via Cadorna 14, I-39100 Bolzano, Italy
[3] Free Univ Bolzano, Fac Econ & Management, Piazza Univ 1, I-39100 Bolzano, Italy
[4] La Salle Univ, Business Syst & Analyt Dept, Distinguished Chair Business Syst & Analyt, Philadelphia, PA 19141 USA
[5] Univ Paderborn, Fac Business Adm & Econ, Business Informat Syst Dept, D-33098 Paderborn, Germany
关键词
Information acquisition; Anticipated emotions; Regret; Value of information; Certainty equivalent; WORD-OF-MOUTH; DECISION-MAKING; REGRET; ONLINE; CHOICE; INTENTION; ACCESSIBILITY; CONSEQUENCES; UNCERTAINTY; PERSPECTIVE;
D O I
10.1016/j.orp.2019.100106
中图分类号
C93 [管理学]; O22 [运筹学];
学科分类号
070105 ; 12 ; 1201 ; 1202 ; 120202 ;
摘要
We define a novel information acquisition model that accounts explicitly for the influence of positive and negative anticipated emotions in the evaluation and selection incentives of decision makers (DMs). The model focuses on the value assigned by the DMs to the information being acquired and its capacity to prevent regrettable decisions within a forward-looking sequential environment. We introduce a novel definition of value of information accounting for the two main uses that DMs can derive from it, namely, verifying the optimality or suboptimality of a potential decision and preventing the regret that may arise from a suboptimal decision. In particular, DMs would regret a decision whenever rejecting [accepting] an alternative that should have actually been accepted [rejected]. Our formal information acquisition model allows to account for the subjective relative importance assigned by the DMs to the verification and regret value of information. Moreover, we illustrate how the incentives defining the sequential information retrieval process of DMs are determined by the relative width of the domains on which the different characteristics describing the alternatives are defined.
引用
收藏
页数:17
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