Threats or violence from patients was associated with turnover intention among foreign-born GPs - a comparison of four workplace factors associated with attitudes of wanting to quit one's job as a GP

被引:31
作者
Eneroth, Mari [1 ]
Senden, Marie Gustafsson [1 ]
Gustafsson, Karin Schenck [2 ]
Wall, Maja [1 ]
Fridner, Ann [1 ,2 ]
机构
[1] Stockholm Univ, Dept Psychol, Stockholm, Sweden
[2] Karolinska Inst, Ctr Gender Med, Dept Med, Karolinska, Sweden
关键词
Physicians; general practitioners; personnel turnover; foreign-born doctors; regression analysis; violence; GENERAL-PRACTITIONERS; ORGANIZATIONAL COMMITMENT; NATIONAL-SURVEY; PRIMARY-CARE; SATISFACTION; AGGRESSION; MEDICINE;
D O I
10.1080/02813432.2017.1333319
中图分类号
R19 [保健组织与事业(卫生事业管理)];
学科分类号
摘要
Objective: General practitioners (GPs) are crucial in medical healthcare, but there is currently a shortage of GPs in Sweden and elsewhere. Recruitment of GPs from abroad is essential, but foreign-born physicians face difficulties at work that may be related to turnover intention, i.e. wanting to quit one's job. The study aims to explore the reasons to why foreign-born GPs may intend to quit their job. Design: Survey data were used to compare four work-related factors that can be associated with turnover intentions; patient-related stress, threats or violence from patients, control of work pace, and empowering leadership, among native-born and foreign-born GPs. These work-related factors were subsequently examined in relation to turnover intention among the foreign-born GPs by means of linear hierarchical regression analyses. The questionnaire consisted of items from the QPS Nordic and items constructed by the authors. Setting: A primary care setting in a central area of Sweden. Subjects: Native-born (n = 208) and foreign-born GPs (n = 73). Results: Turnover intention was more common among foreign-born GPs (19.2% compared with 14.9%), as was the experience of threats or violence from patients (22% compared with 3% of the native-born GPs). Threats or violence was also associated with increased turnover intention. Control of work pace and an empowering leadership was associated with reduced turnover intention.
引用
收藏
页码:208 / 213
页数:6
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