Beyond safety outcomes: An investigation of the impact of safety climate on job satisfaction, employee engagement and turnover using social exchange theory as the theoretical framework

被引:181
作者
Huang, Yueng-Hsiang [1 ]
Lee, Jin [1 ,2 ]
McFadden, Anna C. [1 ,3 ]
Murphy, Lauren A. [1 ,4 ]
Robertson, Michelle M. [1 ]
Cheung, Janelle H. [1 ,3 ]
Zohar, Dov [1 ,5 ]
机构
[1] Liberty Mutual Res Inst Safety, Hopkinton, MA USA
[2] Harvard Univ, Sch Publ Hlth, 665 Huntington Ave, Boston, MA 02115 USA
[3] Clemson Univ, Clemson, SC USA
[4] Washington State Dept Labor & Ind, SHARP Program, Olympia, WA 98504 USA
[5] Technion Israel Inst Technol, Haifa, Israel
关键词
Safety climate; Job satisfaction; Employee engagement; Objective turnover rate; Social exchange theory; PERCEIVED ORGANIZATIONAL SUPPORT; COMMITMENT; METAANALYSIS; PERFORMANCE; RECIPROCITY; ATTITUDES; VARIANCE; MODEL;
D O I
10.1016/j.apergo.2015.10.007
中图分类号
T [工业技术];
学科分类号
08 ;
摘要
Safety climate, a measure of the degree to which safety is perceived by employees to be a priority in their company, is often implicated as a key factor in the promotion of injury-reducing behavior and safe work environments. Using social exchange theory as a theoretical basis, this study hypothesized that safety climate would be related to employees' job satisfaction, engagement, and turnover rate, highlighting the beneficial effects of safety climate beyond typical safety outcomes. Survey data were collected from 6207 truck drivers from two U.S. trucking companies. The objective turnover rate was collected one year after the survey data collection. Results showed that employees' safety climate perceptions were linked to employees' level of job satisfaction, engagement, and objective turnover rate, thus supporting the application of social exchange theory. Job satisfaction was also a significant mediator between safety climate and the two human resource outcomes (i.e., employee engagement and turnover rate). This study is among the first to assess the impact of safety climate beyond safety outcomes among lone workers (using truck drivers as an exemplar). (C) 2016 The Authors. Published by Elsevier Ltd.
引用
收藏
页码:248 / 257
页数:10
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