Mobile systems as a mean to achieve e-inclusion

People with special needs (PSN), e.g., disabled and elderly people, often require assistance by other individuals in their daily activities. Approaches on how they can be supported in managing their daily life by means of IT-based services are developed by the CONFIDENT project, which is partially funded by the European Commission. The platform developed for the project follows the "access from anywhere paradigm" built on a distributed and collaborative architecture based on web services. This structure provides assistants and PSN with secure access to a service network from various devices. Multiple channels of communication are established so as to provide the users with a communication environment that helps them to live their life independently and according to their own choices. Bib-metric signal monitoring and the provision of commonly used ways of interaction help them to organize their own way of life whilst being confident not being left alone in exceptional and emergency cases.