Key Contributing Factors to the Acceptance of Agents in Industrial Environments

Multiple software agent-based solutions have been developed during the last decades, and applied with varying success to different domains offering control, reconfiguration, diagnosis, monitoring, etc. However, the promise that they once posed in terms of a new alternative decentralized approach offering modularity, flexibility and robustness, is only partially fulfilled. This paper investigates some key factors, i.e., design, technology, intelligence/algorithms, standardization, hardware, challenges, application and cost, which are hypothesized to be linked to the Industrial Agent acceptance. Empirical data was acquired via a conducted survey, and statistically analyzed to investigate the support of the posed hypotheses. The results indicate that all the factors are seen important issues that play a role toward deciding for or against an industrial agent solution.