Wiki for knowledge sharing, a user-centred evaluation approach: a case study at STMicroelectronics

被引：8
作者：
Brichni, Manel [1 ,2 ]
Mandran, Nadine [3 ]
Gzara, Lilia [4 ]
Dupuy-Chessa, Sophie [3 ]
Rozier, David [2 ]
机构：
[1] Univ Grenoble Alpes, Lab Sci Concept Optimisat & Prod Grenoble, Lab Informat Grenoble, Grenoble, France
[2] STMicroelectronics, Dept IT, Grenoble, France
[3] Univ Grenoble Alpes, Lab Informat Grenoble, Grenoble, France
[4] Univ Grenoble Alpes, CNRS, Lab Sci Concept Optimisat & Prod Grenoble, Grenoble, France
来源：
JOURNAL OF KNOWLEDGE MANAGEMENT | 2014年 / 18卷 / 06期
关键词：
Wiki; Knowledge sharing; User-centered evaluation approach;
D O I：
10.1108/JKM-04-2014-0123
中图分类号：
G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];
学科分类号：
1205 ; 120501 ;
摘要：
Purpose - The purpose of this paper is to study how a Wiki is used for knowledge sharing within an organization. Design/methodology/approach - The aim of this research is to evaluate this Wiki performance regarding knowledge sharing objectives. Findings - A Wiki has been deployed since several years within STMicroelectronics Company to improve Business Intelligence teamwork. Originality/value - The proposed evaluation methodology is based on a user-centered approach.
引用
收藏
页码：1217 / 1232
页数：16
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