The role of customers in the development of public organizations

被引:0
|
作者
Engstrom, Jon [1 ]
Elg, Mattias [2 ,3 ]
Poksinska, Bozena [1 ]
Witell, Lars [4 ]
Snyder, Hannah [2 ]
机构
[1] Linkoping Univ, HELIX VINN Excellence Ctr, Dept Management & Engn, S-58183 Linkoping, Sweden
[2] Linkoping Univ, Dept Management & Engn, Qual Technol & Management, S-58183 Linkoping, Sweden
[3] Linkoping Univ, HELIX VINN Excellence Ctr, S-58183 Linkoping, Sweden
[4] Linkoping Univ, HELIX VINN Excellence Ctr, Dept Management & Engn, Mkt, S-58183 Linkoping, Sweden
关键词
USER INVOLVEMENT; SERVICE; IMPROVEMENT; PARTICIPATION; PRODUCTIVITY; MANAGEMENT; PATIENT; MODEL;
D O I
暂无
中图分类号
B849 [应用心理学];
学科分类号
040203 ;
摘要
引用
收藏
页码:93 / 108
页数:16
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