The role of customers in the development of public organizations

被引：0

作者：

Engstrom, Jon ^{[1
]}

Elg, Mattias ^{[2
,3
]}

Poksinska, Bozena ^{[1
]}

Witell, Lars ^{[4
]}

Snyder, Hannah ^{[2
]}

机构：

[1] Linkoping Univ, HELIX VINN Excellence Ctr, Dept Management & Engn, S-58183 Linkoping, Sweden

[2] Linkoping Univ, Dept Management & Engn, Qual Technol & Management, S-58183 Linkoping, Sweden

[3] Linkoping Univ, HELIX VINN Excellence Ctr, S-58183 Linkoping, Sweden

[4] Linkoping Univ, HELIX VINN Excellence Ctr, Dept Management & Engn, Mkt, S-58183 Linkoping, Sweden

来源：

SUSTAINABLE DEVELOPMENT IN ORGANIZATIONS: STUDIES ON INNOVATIVE PRACTICES | 2015年

关键词：

USER INVOLVEMENT; SERVICE; IMPROVEMENT; PARTICIPATION; PRODUCTIVITY; MANAGEMENT; PATIENT; MODEL;

D O I：

暂无

中图分类号：

B849 [应用心理学];

学科分类号：

040203 ;

摘要：

引用

页码：93 / 108

页数：16

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