Reviving tourism industry post-COVID-19: A resilience-based framework

被引:426
作者
Sharma, Gagan Deep [1 ]
Thomas, Asha [2 ]
Paul, Justin [3 ]
机构
[1] Guru Gobind Singh Indraprastha Univ, Univ Sch Management Studies, Sect 16C, New Delhi, India
[2] Jagan Inst Management Studies, Sect 5, New Delhi, India
[3] Univ Puerto Rico, San Juan, PR 00936 USA
关键词
COVID-19; Resilience; Innovation; Local belongingness; Global economic order; Sustainable tourism; Climate action; SYSTEMATIC REVIEWS; RESEARCH AGENDA;
D O I
10.1016/j.tmp.2020.100786
中图分类号
F [经济];
学科分类号
02 ;
摘要
The COVID-19 pandemic struck the tourism industry severely. Based on the review of 35 papers that studied the tourism industry in the wake of the pandemic, we propose a resilience-based framework for reviving the global tourism industry post-COVID-19. Our framework outlines four prominent factors for building resilience in the industry: government response, technology innovation, local belongingness, and consumer and employee confidence. We argue that using such inclusive resilience; the tourism industry may transform into a new global economic order characterized by sustainable tourism, society?s well-being, climate action, and the involvement of local communities. We also offer directions for future research in the area.
引用
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页数:11
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