A smooth nonparametric approach to process capability

The determination of the capability of a stable process using the standard process capability indices requires that the quality characteristic of interest be normally distributed. Departures from normality can result in erroneous conclusions when using these indices. In this paper we propose assessing the capability of a process using a nonparametric estimator. This estimator is based on kernel estimation of the distribution function. Bandwidth selection for this method can be based either on a normal reference distribution or on a nonparametric estimate. An example is presented that applies this proposed method to non-normal process data. The performance of the resulting estimator is then compared with the sample proportion and a normal-based estimate in a simulation study. (C) 1998 John Wiley & Sons, Ltd.