Taking the information to the public through Library 2.0

Purpose - Libraries as they are known today can be defined by the term Library 1.0. This defines the way resources are kept on shelves or at a computer behind a login. These resources can be taken from a shelf, checked out to the librarian, taken home for a certain length of time and absorbed, and then taken back to the library for someone else to use. Library 1.0 is a one-directional service that takes people to the information that they require. Library 2.0 - or L2 as it is now more commonly addressed as - aims to take the information to the people by bringing the library service to the internet and getting the users more involved by encouraging feedback participation. This paper seeks to present an overview of Library 2.0. Design/methodology/approach - This paper presents an overview of Web 2.0 including definitions, technologies involved and sites currently advocated as examples of Web 2.0. Findings - The major difference between Library 1.0 and L2 is that Library 1.0 only allows for a one-way flow of information while L2 is a read-write library that gives library users the power to decide the service that they get. L2 reinforces the role libraries play in the community by building on today's best and continually improving the service. L2 can be summarized as being user-driven and aiming to save each library user time in retrieving information. Originality/value - Libraries have been around for centuries and are considered places in which books, journals, CDs, etc. are kept for reference or for borrowing by the public. The term L2 was believed to have been first made by Michael Casey in his blog LibraryCrunch. Chad and Paul Miller describe Library 2.0 (L2) as a concept, very different from the service one knows today, that operates according to the expectations of today's users. They state that with this concept the library will make information available wherever and whenever the user requires it. One point to note here is that this concept is not about replacing the 1.0 technology already being used but rather about adding additional functionality.