Supporting Treatment of People Living with HIV / AIDS in Resource Limited Settings with IVRs

被引：17

作者：

Joshi, Anirudha ^{[1
]}

Rane, Mandar ^{[1
]}

Roy, Debjani ^{[1
]}

Emmadi, Nagraj ^{[1
]}

Srinivasan, Padma ^{[1
]}

Kumarasamy, N. ^{[2
]}

Pujari, Sanjay ^{[3
]}

Solomon, Davidson ^{[4
]}

Rodrigues, Rashmi ^{[5
]}

Saple, D. G. ^{[6
]}

Sen, Kamalika ^{[7
]}

Veldeman, Els ^{[8
]}

Rutten, Romain ^{[8
]}

机构：

[1] Indian Inst Technol, Bombay, Maharashtra, India

[2] YRG CARE, Chennai, Tamil Nadu, India

[3] Inst Immunol Dis, Pune, Maharashtra, India

[4] SHADOWS, Chirala, India

[5] St Johns Hosp, Bangalore, Karnataka, India

[6] HHRF, Mumbai, Maharashtra, India

[7] Grameen Fdn, New Delhi, India

[8] Janssen Pharmaceut, Brussels, Belgium

来源：

32ND ANNUAL ACM CONFERENCE ON HUMAN FACTORS IN COMPUTING SYSTEMS (CHI 2014) | 2014年

关键词：

IVR; HIV; AIDS; healthcare; developing countries; treat- ment support; frequent-use applications; TAMA;

D O I：

10.1145/2556288.2557236

中图分类号：

TP3 [计算技术、计算机技术];

学科分类号：

0812 ;

摘要：

We developed an interactive voice response (IVR) system called TAMA (Treatment Advice by Mobile Alerts) that provides treatment support to people living with HIV / AIDS (PLHA) in developing countries, who are on antiretroviral therapy (ART). We deployed TAMA with 54 PLHA in 5 HIV clinics in India for a period of 12 weeks. During the study, we gathered feedback about TAMA's design and usage. Additionally, we conducted detailed qualitative interviews and analysed usage logs. We found that TAMA was usable and viable in the real life settings of PLHA and it had many desirable effects on their treatment adherence. We developed insights that inform the design of TAMA and some of these can be generalised to design of other longterm, frequent-use IVR applications for users in developing countries in the healthcare domain and beyond.

引用

页码：1595 / 1604

页数：10

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