Workplace bullying in the Australian health context: a systematic review

被引:18
|
作者
Chadwick, Sharlene [1 ]
Travaglia, Joanne [1 ]
机构
[1] Univ Technol Sydney, Fac Hlth, Sydney, NSW, Australia
关键词
Workplace bullying; Bullying; Health managers; Workplace harassment; Bullying behaviours; ORGANIZATIONAL-FACTORS; PERCEPTIONS; HARASSMENT; LEADERSHIP; WORK; EXPERIENCES; STRESS; MODEL;
D O I
10.1108/JHOM-09-2016-0166
中图分类号
R19 [保健组织与事业(卫生事业管理)];
学科分类号
摘要
Purpose - During the past decade, there has been increased attention into bullying behaviours in workplaces. Research to date has varied in design, the definition of what constitutes bullying behaviour, as well as the methods used to collect data and measure bullying incidence and prevalence. Nonetheless, studies demonstrate that bullying is a significant issue, which warrants an increased research focus to develop greater understanding of the concept, its effects and implications in, and for, the workplace. The purpose of this paper is to focus on capturing a range of international and Australian literature regarding workplace bullying behaviours in a health context from a management perspective. As a result, this paper identified the gaps in the literature when expanded specifically to an Australian health context. Design/methodology/approach - The purpose of this review is to summarise the existing literature, both internationally and in Australia which examines workplace bullying behaviours in a health context from a management perspective. This describes the review of the literature on workplace bullying in a health context undertaken from January to April 2014. The "Preferred Reporting Systematic Reviews and Meta-Analyses" method was used to structure the review, which covered a wide range of literature from databases including MEDLINE, Embase, CINAHL and InformIT, as well as reports, and grey literature. Findings - The review included 62 studies that met the inclusion criteria and reported either: factors contributing to workplace bullying, at least one significant example of workplace bullying behaviour or the impact of workplace bullying behaviours in a health context. Originality/value - There is limited data on workplace bullying behaviours in an Australian health context. The literature supports there is value in future research to develop consistent definitions, policies, procedures and frameworks, which could help to prevent or address workplace bullying behaviours based on work being undertaken internationally.
引用
收藏
页码:286 / 301
页数:16
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