Development and psychometric properties of the leader apology scale

被引：0

作者：

Altunoglu, Ali Ender ^{[1
]}

Sahin, Faruk ^{[1
]}

Babacan, Sumeyra ^{[1
]}

机构：

[1] Mugla Sitki Kocman Univ, Fethiye Mugla, Turkey

来源：

CANADIAN JOURNAL OF ADMINISTRATIVE SCIENCES-REVUE CANADIENNE DES SCIENCES DE L ADMINISTRATION | 2022年 / 39卷 / 04期

关键词：

job satisfaction; leader apology; leadership; organizational identification; scale development; work engagement; TRANSFORMATIONAL LEADERSHIP; AUTHENTIC LEADERSHIP; WORK ENGAGEMENT; FORGIVENESS; EMPLOYEE; MODEL; PERFORMANCE; BURNOUT; IMPACT;

D O I：

10.1002/cjas.1686

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

Three studies examine the utility and validity of the Turkish version of the leader apology measure using organizational samples from several industries. Study 1 (N = 263) indicated that four distinct and internally consistent factors shaped employee response to the leader apology measure. The proposed four-factor structure of leader apology was confirmed by confirmatory factor analysis in Study 2 (N = 207). Leader apology measure was positively associated with authentic leadership, employees' organizational identification, and work engagement. Study 3 (N = 166) provided concurrent evidence that leader apology is positively associated with follower job satisfaction, and transformational leadership mediates this relationship. The results suggest that manager-employee relationships may benefit from leader apology.

引用

页码：452 / 467

页数：16

共 64 条

[11] Transformational leadership, job satisfaction, and team performance: A. multilevel mediation model of trust [J].