Quantifying distraction and interruption in urological surgery

被引:122
作者
Healey, A. N. [1 ]
Primus, C. P. [1 ]
Koutantji, M. [1 ]
机构
[1] Univ London Imperial Coll Sci & Technol, London, England
来源
QUALITY & SAFETY IN HEALTH CARE | 2007年 / 16卷 / 02期
关键词
D O I
10.1136/qshc.2006.019711
中图分类号
R19 [保健组织与事业(卫生事业管理)];
学科分类号
摘要
Background: To enhance safety in surgery, it is necessary to develop a variety of tools for measuring and evaluating the system of work. One important consideration for safety in any high-risk work is the frequency and effect of distraction and interruption. Aim: To quantify distraction and interruption to the sterile surgical team in urology. Methods: Observation of the behaviour of the surgical team and their task activity determined distraction and interruption recorded. Using an ordinal scale, an observer rated each salient distraction or interruption observed in relation to the team's involvement. Results: The frequency of events and their attached ratings were high, deriving from varying degrees of equipment, procedure and environment problems, telephones, bleepers and conversations. Discussion: With further refinement and testing, this method may be useful for distinguishing ordinal levels of work interference in surgery and helpful in raising awareness of its origin for postoperative surgical team debriefing.
引用
收藏
页码:135 / 139
页数:5
相关论文
共 32 条
[1]   Office noise and employee concentration: Identifying causes of disruption and potential improvements [J].
Banbury, SP ;
Berry, DC .
ERGONOMICS, 2005, 48 (01) :25-37
[2]   INCIDENCE OF ADVERSE EVENTS AND NEGLIGENCE IN HOSPITALIZED-PATIENTS - RESULTS OF THE HARVARD MEDICAL-PRACTICE STUDY-I [J].
BRENNAN, TA ;
LEAPE, LL ;
LAIRD, NM ;
HEBERT, L ;
LOCALIO, AR ;
LAWTHERS, AG ;
NEWHOUSE, JP ;
WEILER, PC ;
HIATT, HH .
NEW ENGLAND JOURNAL OF MEDICINE, 1991, 324 (06) :370-376
[3]   A systems approach to surgical safety [J].
Calland, JF ;
Guerlain, S ;
Adams, RB ;
Tribble, CG ;
Foley, E ;
Chekan, EG .
SURGICAL ENDOSCOPY AND OTHER INTERVENTIONAL TECHNIQUES, 2002, 16 (06) :1005-1014
[4]   The role of structured observational research in health care [J].
Carthey, J .
QUALITY & SAFETY IN HEALTH CARE, 2003, 12 :II13-II16
[5]   The human factor in cardiac surgery: Errors and near misses in a high technology medical domain [J].
Carthey, J ;
de Leval, MR ;
Reason, JT .
ANNALS OF THORACIC SURGERY, 2001, 72 (01) :300-305
[6]   Identification of systems failures in successful paediatric cardiac surgery [J].
Catchpole, K. R. ;
Giddings, A. E. B. ;
De Leval, M. R. ;
Peek, G. J. ;
Godden, P. J. ;
Utley, M. ;
Gallivan, S. ;
Hirst, G. ;
Dale, T. .
ERGONOMICS, 2006, 49 (5-6) :567-588
[7]   Patient safety and surgery [J].
Chilton, C .
BJU INTERNATIONAL, 2004, 93 (04) :463-464
[8]   Emergency department workplace interruptions: Are emergency physicians "interrupt-driven" and "multitasking"? [J].
Chisholm, CD ;
Collison, EK ;
Nelson, DR ;
Cordell, WH .
ACADEMIC EMERGENCY MEDICINE, 2000, 7 (11) :1239-1243
[9]   Reducing human error in urology: Lessons from aviation [J].
Coxon, JP ;
Pattison, SH ;
Parks, JW ;
Stevenson, PK ;
Kirby, RS .
BJU INTERNATIONAL, 2003, 91 (01) :1-3
[10]  
Dismukes RK, 2001, P 11 INT S AV PSYCH