Trust and Financial Crisis Experiences

被引：40
作者：
van der Cruijsen, Carin [1 ]
de Haan, Jakob [1 ,2 ,3 ]
Jansen, David-Jan [1 ]
机构：
[1] Nederlandsche Bank, POB 98, NL-1000 AB Amsterdam, Netherlands
[2] Univ Groningen, Groningen, Netherlands
[3] CESifo, Munich, Germany
来源：
SOCIAL INDICATORS RESEARCH | 2016年 / 127卷 / 02期
关键词：
Trust in financial firms; Generalized trust; Bank bailout; Bank failure; Financial crisis; Households; Survey data; GENERALIZED TRUST; EUROPE; DETERMINANTS; INSTITUTIONS;
D O I：
10.1007/s11205-015-0984-8
中图分类号：
C [社会科学总论];
学科分类号：
03 ; 0303 ;
摘要：
Using eight annual household surveys for the Netherlands between 2006 and 2013, we find that respondents' personal adverse financial crisis experiences do not only reduce their trust in banks, but also have an immediate negative effect on generalized trust. Respondents who were customers of a bank that ran into problems have less trust in banks than respondents without this experience. Respondents who were customer of a bank that failed have a significantly stronger decline of generalized trust than other respondents. Our results also suggest that personal financial crisis experiences do not have a significant direct effect on trust in the banking supervisor.
引用
收藏
页码：577 / 600
页数：24
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