Trust and Financial Crisis Experiences

被引:40
|
作者
van der Cruijsen, Carin [1 ]
de Haan, Jakob [1 ,2 ,3 ]
Jansen, David-Jan [1 ]
机构
[1] Nederlandsche Bank, POB 98, NL-1000 AB Amsterdam, Netherlands
[2] Univ Groningen, Groningen, Netherlands
[3] CESifo, Munich, Germany
关键词
Trust in financial firms; Generalized trust; Bank bailout; Bank failure; Financial crisis; Households; Survey data; GENERALIZED TRUST; EUROPE; DETERMINANTS; INSTITUTIONS;
D O I
10.1007/s11205-015-0984-8
中图分类号
C [社会科学总论];
学科分类号
03 ; 0303 ;
摘要
Using eight annual household surveys for the Netherlands between 2006 and 2013, we find that respondents' personal adverse financial crisis experiences do not only reduce their trust in banks, but also have an immediate negative effect on generalized trust. Respondents who were customers of a bank that ran into problems have less trust in banks than respondents without this experience. Respondents who were customer of a bank that failed have a significantly stronger decline of generalized trust than other respondents. Our results also suggest that personal financial crisis experiences do not have a significant direct effect on trust in the banking supervisor.
引用
收藏
页码:577 / 600
页数:24
相关论文
共 50 条
  • [11] Consumer financial anxiety US regional financial service firms' trust building response to the financial crisis
    Johnson, Devon S.
    Peterson, Mark
    INTERNATIONAL JOURNAL OF BANK MARKETING, 2014, 32 (06) : 515 - 533
  • [12] Economic Performance and Political Trust: The impact of the financial crisis on European citizens
    Kroknes, Veronica Fagerland
    Jakobsen, Tor Georg
    Gronning, Lisa-Marie
    EUROPEAN SOCIETIES, 2015, 17 (05) : 700 - 723
  • [13] Riding out of a financial crisis: The joint effect of trust and corporate ownership
    Amore, Mario Daniele
    Epure, Mircea
    JOURNAL OF COMPARATIVE ECONOMICS, 2021, 49 (01) : 92 - 109
  • [14] The Impact of Cutbacks From a Major State Financial Crisis on Organizational Trust
    Zanini, Marco Tulio
    Migueles, Carmen
    Carvalho, Juliana
    AMERICAN REVIEW OF PUBLIC ADMINISTRATION, 2022, 52 (03): : 235 - 247
  • [15] The role of intermediaries within trust rebuilding after financial crisis and encouraging implications for the existence of 'calculative trust'
    Ritzer-Angerer, Petra
    JOURNAL OF TRUST RESEARCH, 2018, 8 (01) : 87 - 102
  • [16] Trust Buffers Against Reduced Life Satisfaction When Faced With Financial Crisis
    Clench-Aas, Jocelyne
    Bergande, Ingrid
    Nes, Ragnhild Bang
    Holte, Arne
    FRONTIERS IN PSYCHOLOGY, 2021, 12
  • [17] Governmental management by trust communication: German organizational rhetoric in the 2008 financial crisis
    Koenig, Jan C. L.
    Wiedmann, Klaus-Peter
    ON THE HORIZON, 2015, 23 (01) : 33 - 45
  • [18] Trust crisis in the financial sector and macroeconomic stability: a structural equation modelling approach
    Brychko, Maryna
    Bilan, Yuriy
    Lyeonov, Serhiy
    Mentel, Grzegorz
    ECONOMIC RESEARCH-EKONOMSKA ISTRAZIVANJA, 2021, 34 (01): : 828 - 855
  • [19] The development, escalation and collapse of system trust: From the financial crisis to society at large
    Kroeger, Frens
    EUROPEAN MANAGEMENT JOURNAL, 2015, 33 (06) : 431 - 437
  • [20] The global financial crisis and health equity: Early experiences from Canada
    Arne Ruckert
    Ronald Labonté
    Globalization and Health, 10