Research on the Assessment of Consulting Service

被引:0
作者
Zhou, Hai-bin [1 ]
Li, Wei [2 ]
机构
[1] SW Univ Sci & Technol, Coll Econ & Management, Mianyang, Peoples R China
[2] Analysys Int, Beijing, Peoples R China
来源
2009 INTERNATIONAL CONFERENCE ON INFORMATION MANAGEMENT, INNOVATION MANAGEMENT AND INDUSTRIAL ENGINEERING, VOL 3, PROCEEDINGS | 2009年
关键词
counseling efficiency; expectations gap; interval price; corrective evaluation;
D O I
10.1109/ICIII.2009.378
中图分类号
TP39 [计算机的应用];
学科分类号
081203 ; 0835 ;
摘要
In this paper, the property right of counseling service assessment is innovatively proposed, which can promote the authority and impartiality of that assessment. Basing on the models of Expectation Gap Model, the Value of Knowledge Evaluation Model and Multi-factors of Correction Evaluation Model, this paper probes into the method of assessing counseling service, which is greatly free from subjectivity, unilateralism, and fuzziness.
引用
收藏
页码:290 / +
页数:2
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