Expectations Vs. Reality: Unreliability and Transparency in a Treasure Hunt Game With Icub

被引：13

作者：

Aroyo, Alexander M. ^{[1
]}

Pasquali, Dario ^{[2
]}

Kothig, Austin ^{[1
]}

Rea, Francesco ^{[3
]}

Sandini, Giulio ^{[3
]}

Sciutti, Alessandra ^{[3
]}

机构：

[1] Univ Waterloo, Dept Elect & Comp Engn, Social & Intelligent Robot Res Lab SIRRL, Waterloo, ON N2L 3G1, Canada

[2] Univ Genoa, DIBRIS, I-16152 Genoa, GE, Italy

[3] Italian Inst Technol, Dept Robot Brain & Cognit Sci, I-16163 Genoa, Italy

来源：

IEEE ROBOTICS AND AUTOMATION LETTERS | 2021年 / 6卷 / 03期

基金：

欧洲研究理事会;

关键词：

Social HRI; acceptability and trust; human-robot collaboration; unreliability; transparency; HUMANOID ROBOT; TRUST; AUTOMATION; SCALE; WILL;

D O I：

10.1109/LRA.2021.3083465

中图分类号：

TP24 [机器人技术];

学科分类号：

080202 ; 1405 ;

摘要：

Trust is essential in human-robot interactions, and in times where machines are yet to be fully reliable, it is important to study how robotic hardware faults can affect the human counterpart. This experiment builds on a previous research that studied trust changes in a game-like scenario with the humanoid robot iCub. Several robot hardware failures (validated in another online study) were introduced in order to measure changes in trust due to the unreliability of the iCub. A total of 68 participants took part in this study. For half of them, the robot adopted a transparent approach, explaining each failure after it happened. Participants' behaviour was also compared to the 61 participants that played the same game with a fully reliable robot in the previous study. Against all expectations, introducing manifest hardware failures does not seem to significantly affect trust, while transparency mainly deteriorates the quality of interaction with the robot.

引用

页码：5681 / 5688

页数：8

共 42 条

[1]

[Anonymous], 2017, DEFENSE ADV RES PROJ, DOI DOI 10.1609/AIMAG.V40I2.2850

[2] INCLUSION OF OTHER IN THE SELF SCALE AND THE STRUCTURE OF INTERPERSONAL CLOSENESS [J].