"Stop the unattainable ideal for an ordinary me!" fostering parasocial relationships with social media influencers: The role of self-discrepancy

被引:169
作者
Aw, Eugene Cheng-Xi [1 ]
Chuah, Stephanie Hui-Wen [2 ,3 ]
机构
[1] UCSI Univ, UCSI Grad Business Sch, Kuala Lumpur, Malaysia
[2] Asia Univ, Inst Innovat & Circular Econ, Taichung, Taiwan
[3] Asia Univ, Dept Business Adm, Taichung, Taiwan
关键词
Social media influencers; Parasocial relationships; Self-serving motive; Self-discrepancy; Gender; Number of followers; WORD-OF-MOUTH; SOURCE CREDIBILITY; GENDER-DIFFERENCES; BEHAVIOR; CELEBRITIES; IMPACT; ATTRACTIVENESS; ANTECEDENTS; PERSUASION; ATTITUDE;
D O I
10.1016/j.jbusres.2021.04.025
中图分类号
F [经济];
学科分类号
02 ;
摘要
The unprecedented interactivity of social media has empowered social media influencers to develop close relationships with their followers, and such relationships carry important marketing implications for social media influencers and brands. The present study examines the antecedents and outcomes of followers' parasocial relationships with social media influencers. Drawing upon the theoretical lens of parasocial interaction theory, influence framework, and attribution framework, the study proposes and empirically tests the effects of social media influencers' influence attempts on parasocial relationships, and the subsequent downstream outcomes of perceived endorser motives and consumer purchase intentions. Using a survey-based approach, the study collected 361 usable responses, and data were analyzed using partial least squares structural equation modeling. The study found that (1) influence attempts (i.e., attractiveness, prestige, and expertise) positively influence parasocial relationships, whereas (2) parasocial relationships negatively influence perceived endorser motive (self-serving), which in turn (3) reduces purchase intention, and (4) self-discrepancy moderates the relationships between influence attempts and parasocial relationships. Two post-hoc exploratory analyses uncovers the impacts of number of followers and gender in the proposed relationships. Theoretical and practical implications are discussed.
引用
收藏
页码:146 / 157
页数:12
相关论文
共 112 条
[1]  
Altman I., 1973, Social penetration: The development of interpersonal relationships
[2]  
[Anonymous], 2021, J RETAIL CONSUM SERV, DOI DOI 10.1016/j.jretconser.2020.102303
[3]   Measuring social media influencer index- insights from facebook, Twitter and Instagram [J].
Arora, Anuja ;
Bansal, Shivam ;
Kandpal, Chandrashekhar ;
Aswani, Reema ;
Dwivedi, Yogesh .
JOURNAL OF RETAILING AND CONSUMER SERVICES, 2019, 49 :86-101
[4]   Brand trait transference: When celebrity endorsers acquire brand personality traits [J].
Arsena, Ashley ;
Silvera, David H. ;
Pandelaere, Mario .
JOURNAL OF BUSINESS RESEARCH, 2014, 67 (07) :1537-1543
[5]   Authenticity under threat: When social media influencers need to go beyond self-presentation [J].
Audrezet, Alice ;
de Kerviler, Gwarlann ;
Moulard, Julie Guidry .
JOURNAL OF BUSINESS RESEARCH, 2020, 117 :557-569
[6]   TV THAT TALKS BACK - AN EXPERIMENTAL VALIDATION OF A PARASOCIAL INTERACTION SCALE [J].
AUTER, PJ .
JOURNAL OF BROADCASTING & ELECTRONIC MEDIA, 1992, 36 (02) :173-181
[7]   Celebrity endorsement in social media contexts: understanding the role of parasocial interactions and the need to belong [J].
Aw, Eugene Cheng-Xi ;
Labrecque, Lauren I. .
JOURNAL OF CONSUMER MARKETING, 2020, 37 (07) :895-908
[8]   How to perform and report an impactful analysis using partial least squares: Guidelines for confirmatory and explanatory IS research [J].
Benitez, Jose ;
Henseler, Jorg ;
Castillo, Ana ;
Schuberth, Florian .
INFORMATION & MANAGEMENT, 2020, 57 (02)
[9]   Celebrity endorsements: a literature review and research agenda [J].
Bergkvist, Lars ;
Zhou, Kris Qiang .
INTERNATIONAL JOURNAL OF ADVERTISING, 2016, 35 (04) :642-663
[10]  
Bougie R., 2016, Research Methods For Business: A Skill Building, V7