Pay-for-Performance and Other Practices: Alternative Paths for Human Resource Management Effectiveness in Public Social Care Organizations

被引:5
作者
Mariani, Laura [1 ]
Gigli, Sabrina [2 ]
Bandini, Federica [2 ]
机构
[1] Univ Bergamo, Dept Management Econ & Quantitat Methods, Bergamo, Italy
[2] Univ Bologna, Dept Management, Bologna, Italy
关键词
pay-for-performance; employees' satisfaction and commitment; qualitative comparative analysis; configurational approach; WORK SYSTEMS; MOTIVATING EMPLOYEES; NORTH-CAROLINA; MEDIATING ROLE; HR PRACTICES; HEALTH-CARE; SERVICE; COMMITMENT; TURNOVER; SECTOR;
D O I
10.1177/0734371X19863841
中图分类号
C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];
学科分类号
12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;
摘要
Pay-for-performance has been widely adopted in the public sector to improve effectiveness and efficiency in service provision, which in turn positively affects employees' satisfaction and commitment. Despite the presence of these initiatives in nearly every reform effort, limited concrete evidence of success has been highlighted. Through a fuzzy set qualitative comparative analysis on 17 social care organizations in Italy, the aim of this work is to contribute to the debate on human resources management practices in the public sector. Results suggest that pay-for-performance is effective when supported by other empowering practices. Furthermore, alternative combinations can produce the same positive effect on satisfaction and commitment.
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页码:78 / 104
页数:27
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