共 3 条
[1]
Evans J.R., 1996, BENCHMARKING QUALITY, V3, P43
[2]
MORIN RL, 1996, RSNA CATEGORICAL COU, P9
[3]
Zairi Mohamed., 1995, Benchmarking for Quality Management and Technology, V2, P5, DOI 10.1108/14635779510081616