Railway companies in central Europe were changed. First of all were divided managers of railway infrastructure. Every new managers (Railway Company of Slovak Republic (ZSR) in Slovakia or Railway Infrastructure Administration, state organization (SZDC) in Czech Republic. Emergency or crisis situations at the regional level have certain peculiarities. One of the major problems is the complexity of communication between managers of railway infrastructure and local authorities. Very often there is an incident on the rail and local authorities become aware too late. In the solving project KISDIS can be this information disharmony decrease. It is believed the use of smart mobile phones and automated information sharing. Preparation of decision support systems requires a multidisciplinary approach and the involvement of experts from various fields. Planned project results will be fully operational information system to support decision-making in regional or residential crisis management.