Hospital management training and improvement in managerial skills: Serbian experience

被引：23
作者：
Supic, Zorica Terzic [1 ]
Bjegovic, Vesna [2 ]
Marinkovic, Jelena [3 ]
Milicevic, Milena Santric [1 ]
Vasic, Vladimir [4 ]
机构：
[1] Univ Belgrade, Sch Med, Inst Social Med, Belgrade 11000, Serbia
[2] Univ Belgrade, Sch Med, Ctr Sch Publ Hlth, Belgrade 11129, Serbia
[3] Univ Belgrade, Sch Med, Inst Med Stat & Informat, Belgrade 11000, Serbia
[4] Univ Belgrade, Fac Econ, Dept Math & Stat, Belgrade 11000, Serbia
来源：
HEALTH POLICY | 2010年 / 96卷 / 01期
关键词：
Hospital management; Managerial skills; Knowledge; Predictors; Management training; Management learning; HEALTH-CARE; PHYSICIANS; LEADERSHIP;
D O I：
10.1016/j.healthpol.2010.01.002
中图分类号：
R19 [保健组织与事业（卫生事业管理）];
学科分类号：
摘要：
Objectives: The purpose of this study was to analyze the improvement of managerial skills of hospitals' top managers after a specific management training programme, and to explore possible predictors and relations. Methods: The study was conducted during the years 2006 and 2007 with cohort of 107 managers from 20 Serbian general hospitals. The managers self-assessed the improvement in their managerial skills before and after the training programme. Results: After the training programme, all managers' skills had improved. The biggest improvement was in the following skills: organizing daily activities, motivating and guiding others, supervising the work of others, group discussion, and situation analysis. The least improved were: applying creative techniques, working well with peers, professional self-development, written communication, and operational planning. Identified predictors of improvement were: shorter years of managerial experience, type of manager, type of profession, and recognizing the importance of the managerial skills in oral communication evidence-based decision making, and supervising the work of others. Conclusions: Specific training programme related to strategic management can increase managerial competencies, which are an important source of competitive advantage for organizations. (C) 2010 Elsevier Ireland Ltd. All rights reserved
引用
收藏
页码：80 / 89
页数：10
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