Gender differences in trust dynamics: Women trust more than men following a trust violation

被引:90
作者
Haselhuhn, Michael P. [1 ]
Kennedy, Jessica A. [2 ]
Kray, Laura J. [3 ]
Van Zant, Alex B. [3 ]
Schweitzer, Maurice E. [4 ]
机构
[1] Univ Calif Riverside, Riverside, CA 92521 USA
[2] Vanderbilt Univ, Nashville, TN 37203 USA
[3] Univ Calif Berkeley, Berkeley, CA 94720 USA
[4] Univ Penn, Philadelphia, PA 19104 USA
关键词
Trust; Gender; Trust dynamics; Trust recovery; UNMITIGATED COMMUNION; SEX-DIFFERENCES; FORGIVENESS; COMPETENCE; NEGOTIATIONS; COOPERATION; INCENTIVES; STRATEGIES; BEHAVIOR; BELIEFS;
D O I
10.1016/j.jesp.2014.09.007
中图分类号
B84 [心理学];
学科分类号
04 ; 0402 ;
摘要
Despite the importance of trust for efficient social and organizational functioning, transgressions that betray trust are common. We know little about the personal characteristics that affect the extent to which transgressions actually harm trust. In this research, we examine how gender moderates responses to trust violations. Across three studies, we demonstrate that following a violation, women are both less likely to lose trust and more likely to restore trust in a transgressor than men. Women care more about maintaining relationships than men, and this greater relational investment mediates the relationship between gender and trust dynamics. (C) 2014 Elsevier Inc. All rights reserved.
引用
收藏
页码:104 / 109
页数:6
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