The Influence of Socio-Demographic, Psychological and Medical Variables on Patient Satisfaction with Diabetes Care in the Hospital Setting in Romania

Diabetes is a chronic illness in which disease management is crucial in preventing associated complications. Patient satisfaction with medical care is closely linked to patients' treatment adherence and disease management. In the context of an increased number of patients diagnosed with diabetes each year, the research we propose analyses the influence of socio-demographic, psychological and medical variables on patient satisfaction with diabetes care in the hospital setting in Romania. The research was conducted using mailed patient satisfaction questionnaires between July 2014 and February 2015 on 339 diabetes patients in Romania. The response rate was 39.5%. Results show that the most important factors influencing patient satisfaction with diabetes care in the hospital setting are patients' age, educational and income levels, diabetes type, whether or not the patient incurs associated complications and patients' perspective on diabetes management.