Smart service systems: An interdisciplinary perspective

被引:26
作者
Beverungen, Daniel [1 ]
Breidbach, Christoph F. [2 ]
Poeppelbuss, Jens [3 ]
Tuunainen, Virpi Kristiina [4 ]
机构
[1] Paderborn Univ, Chair Business Informat Syst, Paderborn, Germany
[2] Univ Queensland, Sch Business, Brisbane, Qld, Australia
[3] Ruhr Univ Bochum, Bochum, Germany
[4] Aalto Univ, Sch Business, Dept Informat & Serv Management, Espoo, Finland
关键词
DOMINANT LOGIC; INNOVATION; AGE;
D O I
10.1111/isj.12275
中图分类号
G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];
学科分类号
1205 ; 120501 ;
摘要
32
引用
收藏
页码:1201 / 1206
页数:6
相关论文
共 30 条
[1]  
Allmendinger G, 2005, HARVARD BUS REV, V83, P131
[2]  
[Anonymous], 2016, J F ASS INFORM SYSTE
[3]   Big Data, Big Insights? Advancing Service Innovation and Design With Machine Learning [J].
Antons, David ;
Breidbach, Christoph F. .
JOURNAL OF SERVICE RESEARCH, 2018, 21 (01) :17-39
[4]   The servitization of manufacturing A review of literature and reflection on future challenges [J].
Baines, T. S. ;
Lightfoot, H. W. ;
Benedettini, O. ;
Kay, J. M. .
JOURNAL OF MANUFACTURING TECHNOLOGY MANAGEMENT, 2009, 20 (05) :547-567
[5]  
Barrett M, 2015, MIS QUART, V39, P135
[6]   Bridging the Gap Between Manufacturing and Service Through IT-Based Boundary Objects [J].
Becker, Joerg ;
Beverungen, Daniel ;
Knackstedt, Ralf ;
Matzner, Martin ;
Mueller, Oliver ;
Poeppelbuss, Jens .
IEEE TRANSACTIONS ON ENGINEERING MANAGEMENT, 2013, 60 (03) :468-482
[7]   Conceptualizing smart service systems [J].
Beverungen, Daniel ;
Mueller, Oliver ;
Matzner, Martin ;
Mendling, Jan ;
vom Brocke, Jan .
ELECTRONIC MARKETS, 2019, 29 (01) :7-18
[8]   Recombinant Service Systems Engineering [J].
Beverungen, Daniel ;
Luttenberg, Hedda ;
Wolf, Verena .
BUSINESS & INFORMATION SYSTEMS ENGINEERING, 2018, 60 (05) :377-391
[9]  
Breidbach C. F., 2015, SERVICE SCI PERSPECT, P2015
[10]   Synthesizing user centered and designer centered IS development approaches using general systems theory [J].
Garrity, EJ .
INFORMATION SYSTEMS FRONTIERS, 2001, 3 (01) :107-121