How technology impacts communication between cancer patients and their health care providers: A systematic literature review

被引：54

作者：

ElKefi, Safa ^{[1
]}

Asan, Onur ^{[1
]}

机构：

[1] Stevens Inst Technol, Sch Syst & Enterprises, 1 Castle Point Terrace, Hoboken, NJ 07030 USA

来源：

INTERNATIONAL JOURNAL OF MEDICAL INFORMATICS | 2021年 / 149卷

基金：

美国国家卫生研究院;

关键词：

Electronic health record; Patient safety; Patient engagement; Healthcare quality; OpenNotes; Medical informatics;

D O I：

10.1016/j.ijmedinf.2021.104430

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

Objective: To ensure the well-being of their patients, health care providers (HCPs) are putting more effort into the quality of the communication they provide in oncology clinics. With the emergence of Health Information Technology (HIT), the dynamics between doctors and patients in oncology settings have changed. The purpose of this literature review is to explore and demonstrate how various health information technologies impact doctorpatient communication in oncology settings. Method: A systematic literature review was conducted in 4 databases (PubMed, Cochrane, Web of Science, IEEE Xplore) to select publications that are in English, published between January 2009 and September 2020. This review reports outcomes related to the impacts of using health information technologies on doctor-patient communication according to the Preferred Reporting Items for Systematic Reviews and Meta-Analysis Reviews and Meta-Analysis guidelines (PRISMA). Results: We identified 31 studies which satisfied the selection and eligibility criteria. The review revealed a diverse range of HIT used to support communication between cancer patients and their HCPs in oncology settings. Outcomes related to communication were examined to demonstrate how technology can improve access to care in clinical settings and online. When technology is used effectively to support patient knowledge and shared understanding, this increases the patient's satisfaction and ability to manage emotions, make decisions, and progress in their treatment, in addition to increasing social support and building a stronger therapeutic alliance based on shared knowledge and transparency between clinicians and patients. Conclusion: Technology-based solutions can help strengthen the relationship and communication between patients and their doctors. They can empower the patient's well-being, help doctors make better decisions and enhance the therapeutic alliance between them. Thus, using technology to enhance communication in healthcare settings remains beneficial if its use is structured and target oriented. Future studies should focus on comparing in-depth the difference between outpatient and inpatient settings in terms of the efforts required and the extent of the impacts from both clinicians' and cancer patients' perspectives.

引用

页数：12

共 71 条

[21]

Ochoa-Arnedo C., Flix-Valle A., Casellas-Grau A., Casanovas-Aljaro N., Herrero O., Sumalla E.C., Valverde Y., An exploratory study in breast cancer of factors involved in the use and communication with health professionals of Internet information, Support. Care Cancer, pp. 1-8, (2020)

[22]

Rupert D.J., Squiers L.B., Renaud J.M., Whitehead N.S., Osborn R.J., Furberg R.D., Tzeng J.P., Communicating risk of hereditary breast and ovarian cancer with an interactive decision support tool, Patient Educ. Couns., 92, 2, pp. 188-196, (2013)

[23]

Hartzler A.L., Izard J.P., Dalkin B.L., Mikles S.P., Gore J.L., Design and feasibility of integrating personalized PRO dashboards into prostate cancer care, J. Am. Med. Inform. Assoc., 23, 1, pp. 38-47, (2016)

[24]

Voruganti T., Husain A., Grunfeld E., Webster F., Disruption or innovation? A qualitative descriptive study on the use of electronic patient-physician communication in patients with advanced cancer, Support. Care Cancer, 26, 8, pp. 2785-2792, (2018)

[25]

Bylund C.L., Gueguen J.A., D'Agostino T.A., Li Y., Sonet E., Doctor–patient communication about cancer-related internet information, J. Psycho. Onol., 28, 2, pp. 127-142, (2010)

[26]

Cook N., Maganti M., Dobriyal A., Sheinis M., Wei A.C., Ringash J., Krzyzanowska M.K., E-Mail communication practices and preferences among patients and providers in a large comprehensive cancer center, J. Oncol. Pract., 12, 7, pp. 676-684, (2016)

[27]

Drewes C., Kirkovits T., Schiltz D., Schinkoethe T., Haidinger R., Goldmann-Posch U., Harbeck N., Wuerstlein R., EHealth acceptance and new media preferences for therapy assistance among breast Cancer patients, JMIR Cancer, 2, 2, (2016)

[28]

Noordman J., Driesenaar J.A., van Bruinessen I.R., Portielje J.E., van Dulmen S., Evaluation and implementation of ListeningTime: a web-based preparatory communication tool for elderly patients with Cancer and their health care providers, JMIR Cancer, 5, 1, (2019)

[29]

Basch E., Artz D., Iasonos A., Speakman J., Shannon K., Lin K., Scher H.I., Evaluation of an online platform for cancer patient self-reporting of chemotherapy toxicities, J. Am. Med. Inform. Assoc., 14, 3, pp. 264-268, (2007)

[30]

Berry D.L., Blonquist T.M., Patel R.A., Halpenny B., McReynolds J., Exposure to a patient-centered, Web-based intervention for managing cancer symptoms and quality of life issues: impact on symptom distress, J. Med. Internet Res., 17, 6, (2015)

← 1 2 3 4 5 6 7 8 →