How experiential consumption moderates the effects of souvenir authenticity on behavioral intention through perceived value

被引:104
作者
Fu, Yi [1 ]
Liu, Xiaoming [2 ]
Wang, Yongqiang [3 ]
Chao, Ren-Fang [4 ]
机构
[1] Hainan Univ, Hainan Univ Arizona State Univ Joint Int Tourism, Haikou, Hainan, Peoples R China
[2] Univ Macau, Fac Business Adm, Macau, Peoples R China
[3] Hainan Univ, Sch Tourism, Haikou, Hainan, Peoples R China
[4] I Shou Univ, Dept Leisure Management, Kaohsiung, Taiwan
关键词
Souvenir authenticity; Experiential consumption; Perceived value; Behavioral intention; Chinese tourists; Moderated mediation; CONSUMER-BASED MODEL; RETHINKING AUTHENTICITY; HERITAGE TOURISM; SATISFACTION; QUALITY; CULTURE; PERCEPTIONS; LOYALTY; IMAGE;
D O I
10.1016/j.tourman.2018.06.023
中图分类号
X [环境科学、安全科学];
学科分类号
08 ; 0830 ;
摘要
This study investigates the relationships among souvenir authenticity, perceived value (PV) and behavioral intention (BI) in the context of experiential consumption. Using the customer data from the Pearl River Delta region of China, this empirical study adopts a PLS-SEM model to further examine the mediating effect of PV and the moderating effect of experiential consumption on the relationship between souvenir authenticity and RI. In comparison with the non-experiential consumption setting, souvenir authenticity was found to have a greater positive effect on the BI of tourist through PV in the experiential consumption setting. In addition, different dimensions of authenticity and PV are emphasized during souvenir purchases in the experiential consumption. These results deepen the understanding of souvenir authenticity and PV as well as the effects of experiential consumption for postmodern tourists. Managerial implications are provided for practitioners.
引用
收藏
页码:356 / 367
页数:12
相关论文
共 105 条
[1]  
Andajani E, 2018, ADV SOC SCI EDUC HUM, V186, P141
[2]  
[Anonymous], 2017, HYP REAL EXP TICK TO
[3]  
[Anonymous], 2016, ENCY TOURISM
[4]  
[Anonymous], 2007, Consumer culture and postmodernism, DOI DOI 10.4135/9781446212424
[5]   Quality, satisfaction and behavioral intentions [J].
Baker, DA ;
Crompton, JL .
ANNALS OF TOURISM RESEARCH, 2000, 27 (03) :785-804
[6]  
Baudrillard J., 1983, Simulations. Semiotext(e)
[7]   Hierarchical Latent Variable Models in PLS-SEM: Guidelines for Using Reflective-Formative Type Models [J].
Becker, Jan-Michael ;
Klein, Kristina ;
Wetzels, Martin .
LONG RANGE PLANNING, 2012, 45 (5-6) :359-394
[8]   THE SEARCH FOR AUTHENTICITY IN THE PILGRIM EXPERIENCE [J].
Belhassen, Yaniv ;
Caton, Kellee ;
Stewart, William P. .
ANNALS OF TOURISM RESEARCH, 2008, 35 (03) :668-689
[9]   THE SACRED AND THE PROFANE IN CONSUMER-BEHAVIOR - THEODICY ON THE ODYSSEY [J].
BELK, RW ;
WALLENDORF, M ;
SHERRY, JF .
JOURNAL OF CONSUMER RESEARCH, 1989, 16 (01) :1-38
[10]   Substantial authenticity, (post/)modernity and transformation of otherness: the second trip of Camilo Jose Cela to the Alcarria [J].
Bento, Paulo Tiago .
JOURNAL OF TOURISM AND CULTURAL CHANGE, 2017, 15 (01) :37-58