JOB CHARACTERISTICS AND JOB SATISFACTION: UNDERSTANDING THE ROLE OF ENTERPRISE RESOURCE PLANNING SYSTEM IMPLEMENTATION

被引：0

作者：

Morris, Michael G. ^{[1
]}

Venkatesh, Viswanath ^{[2
]}

机构：

[1] Univ Virginia, McIntire Sch Commerce, Charlottesville, VA 22904 USA

[2] Univ Arkansas, Walton Coll Business, Fayetteville, AR 72701 USA

来源：

MIS QUARTERLY | 2010年 / 34卷 / 01期

关键词：

ERP systems; job characteristics; job satisfaction; technology adoption; system implementation; INFORMATION-TECHNOLOGY; ERP IMPLEMENTATION; CURVILINEAR RELATIONSHIPS; ORGANIZATIONAL-CHANGE; WORK OUTCOMES; MCLEAN MODEL; PERCEPTIONS; TURNOVER; ADOPTION; SUCCESS;

D O I：

暂无

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

Little research has examined the impacts of enterprise resource planning (ERP) systems implementation on job satisfaction. Based on a 12-month study of 2,794 employees in a telecommunications firm, we found that ERP system implementation moderated the relationships between three job characteristics (skill variety, autonomy, and feedback) and job satisfaction. Our findings highlight the key role that ERP system implementation can have in altering well established relationships in the context of technology-enabled organizational change situations. This work also extends research on technology diffusion by moving beyond a focus on technology-centric outcomes, such as system use, to understanding broader job outcomes.

引用

页码：143 / 161

页数：19

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