The Role of Regulatory Focus and Emotion Recognition Bias in Cross-Cultural Negotiation

被引:4
作者
Han, Donghee [1 ]
Park, Hyewon [2 ]
Rhee, Seung-Yoon [3 ]
机构
[1] Dentons Lee LLP, Seoul 03737, South Korea
[2] Tennessee Technol Univ, Dept Econ Finance & Mkt, Cookeville, TN 38505 USA
[3] Hongik Univ, Dept Business Adm, Seoul 04066, South Korea
关键词
emotion recognition; regulatory focus; cross-cultural negotiation;
D O I
10.3390/su13052659
中图分类号
X [环境科学、安全科学];
学科分类号
08 ; 0830 ;
摘要
Prior research on cross-cultural negotiation has emphasized the cognitive and the behavioral elements. This study takes a different perspective and presents a motivation-emotion model of cross-cultural negotiation. We propose that the cultural differences in chronic regulatory focus will lead to cultural biases in emotion recognition, which in turn will affect negotiation behaviors. People are inclined to perceive and behave in ways that enhance regulatory fit. Westerners and East Asians, who each have different chronic regulatory focus, are likely to interpret the negotiation situation differently in order to increase their regulatory fit. Specifically, this study proposes that when the emotion of the opponent is ambiguous, people from different cultural backgrounds may show cultural biases in emotion recognition, concentrating on the emotion that fits their chronic regulatory focus. Drawing on the Emotion as Social Information (EASI) model, this study discusses how these cultural biases in emotion recognition can affect people's negotiation behaviors. Finally, some possible moderators of the motivation-emotion model including power and emotion recognition accuracy are suggested to promote sustainable practices in cross-cultural negotiation.
引用
收藏
页码:1 / 20
页数:20
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