Coping repertoire: Integrating a new conceptualization of coping with transactional theory

被引:43
|
作者
Duhachek, Adam [1 ]
Kelting, Katie [1 ]
机构
[1] Indiana Univ, Kelley Sch Business, Bloomington, IN 47405 USA
关键词
Coping; Appraisal; Stress; Control; CONSUMER-BEHAVIOR; REAL-LIFE; FLEXIBILITY; PERSONALITY; ANXIETY; STRESS; TECHNOLOGY; PERSUASION; FRAMEWORK; RESPONSES;
D O I
10.1016/j.jcps.2009.04.001
中图分类号
F [经济];
学科分类号
02 ;
摘要
This research develops the construct of coping repertoire, a new trait-based conceptualization of coping based on the number of strategies consumers use in coping with consumer stress. We posit that the number of strategies consumers use is an important determinant of consumers' coping confidence appraisals, a key determinant of consumers' ability to effectively manage stress. In five studies, we establish the importance of this construct and the mechanism through which it influences appraisal. These studies establish the theoretical importance of coping repertoire as an important moderator, and we conclude with a discussion of future research related to this coping perspective. (C) 2009 Society for Consumer Psychology. Published by Elsevier Inc. All rights reserved.
引用
收藏
页码:473 / 485
页数:13
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