Is apology worth the risk? Predictors, outcomes, and ways to avoid regret

被引：83

作者：

Exline, Julie Juola ^{[1
]}

Deshea, Lise ^{[1
]}

Holeman, Virginia Todd ^{[1
]}

机构：

[1] Case Western Reserve Univ, Dept Psychol, Cleveland, OH 44106 USA

来源：

JOURNAL OF SOCIAL AND CLINICAL PSYCHOLOGY | 2007年 / 26卷 / 04期

关键词：

CLOSE RELATIONSHIPS; AUTOBIOGRAPHICAL NARRATIVES; INTERPERSONAL CONFLICT; PERPETRATOR ACCOUNTS; FORGIVENESS; VICTIM; TRANSGRESSION; CONFESSION; RESPONSES; REMORSE;

D O I：

10.1521/jscp.2007.26.4.479

中图分类号：

B849 [应用心理学];

学科分类号：

040203 ;

摘要：

Why do people choose to apologize or withhold apology, and what are the consequences of these decisions? We addressed these questions in two within-participants studies of undergraduates. Participants consistently reported more regret about non-apology than apology. Regrets about apology were linked with mutual grudges, protests of innocence, unsafe relationships, and apologies seen as insincere, premature, or fear-based. Regrets about non-apology were linked with persistent remorse, self-punishing attitudes, and seeing the offended party as innocent of wrongdoing. Theoretical and clinical implications are discussed.

引用

页码：479 / 504

页数：26

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